Faq
Frequently Asked Questions
What should I expect from my session?
Our expert tutors provide encouraging, empowering support. We follow a Socratic method of teaching that helps guide students through the learning process. Your tutor will work with you to help you understand how to solve problems on your own. We’ve been doing this for decades, and learners regularly report that their tutors are patient, supportive, helpful, and kind. After your session, you’ll be equipped with knowledge to help you with future assignments. And if you ever need help, you can always connect with us.
Is my session safe?
Yes. We comply with all applicable safety and security regulations. Our tutors are rigorously vetted, and our quality specialist team ensures the integrity of our sessions. Your tutor does not receive any personal information about you, and your sessions are anonymous and secure.
How do I contact Customer Support?
Please reach out to us via our Contact page or Email us at info@mymathslesson.co.uk. We’re available Monday–Friday from 8 a.m.–midnight, and Saturday–Sunday from 8 a.m.–8p.m. UK Time.
How we provide services for you?
Our virtual classroom has all the tools you need to make the most of your session: two-way whiteboard, code editor, text editor, and graph paper—plus a range of drawing tools, graphing calculator, formulas, file sharing, and emoji integrated with Zoom.
Are we affordable for your courses ?
The cost of online tutoring is quite similar to that of face-to-face tutoring. Most lessons average around £25-30/per hour but lessons start from £20/per hour. We offer a free introduction to establish if the online tutor is right for each student.
How often should my child have online lessons?
Online tutoring is to work as a hybrid model for teaching alongside pupil’s school curriculums. Throughout a school term there are often various topics that are harder to understand or get brushed past quickly in the classroom. Whether it be an English literature text, a tricky maths equation or a crucial exam technique, online tutoring is there to fill those gaps.
Online tuition will be more sought after in the school holidays. This is because most online tutors are free during the school holidays and so are the students who are needing revision sessions. So, remember to book your sessions in advance!
Will I pass my exam?
You betcha!
Any Questions? Ask Us!!
Give Us A Chance To Prove It!
"Math is beautiful. But sometimes, this can be hard to see, and even harder to convey to students who don’t ."
Benefits & What we do?
We’re constantly talking to our students and tutors to find out what they love about Sherpa and what they think could be improved. Our tech team are always looking for ways to improve the online lesson space to surpass face-to-face learning.